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Love Combe GDPR Statement

At www.lovecombe.com, we are committed to protecting the privacy and personal data of our users. This statement explains how we collect, use, and store personal data in accordance with the General Data Protection Regulation (GDPR) as applicable in the United Kingdom.

Data Controller

www.lovecombe.com acts as the data controller for the personal data you provide when using our website. We are responsible for ensuring that your personal data is handled in accordance with the GDPR.

 

Personal Data Collection

We may collect and process the following types of personal data when you use our website:

  • Information you provide voluntarily, such as your name, email address, and any other details you submit through our contact forms or registration processes.

  • Information collected automatically, including your IP address, browser type, device information, and usage data, which helps us analyse website performance and improve user experience.

  • Cookies and similar technologies may be used to enhance your browsing experience. For more information, please refer to our Cookie Policy.

 

Legal Basis for Processing

We will only process your personal data when there is a legal basis for doing so, such as:

  • The processing is necessary to perform a contract with you or to take steps at your request prior to entering into a contract.

  • We have obtained your explicit consent for specific processing activities.

  • The processing is necessary to comply with our legal obligations.

  • The processing is necessary for our legitimate interests and does not override your rights and freedoms.

 

Purpose of Processing

We may process your personal data for the following purposes:

  • To provide and personalize our services, including responding to your inquiries and requests.

  • To improve and optimize our website's performance and user experience.

  • To send you promotional and marketing communications, subject to your consent where required.

  • To comply with legal obligations, such as preventing fraud and ensuring the security of our systems.

 

Data Sharing and Transfers

We may share your personal data with trusted third-party service providers who assist us in operating our website and delivering our services. These third parties are bound by strict confidentiality and data protection obligations. We do not sell or trade your personal data to third parties for their marketing purposes.

In certain circumstances, we may need to transfer your personal data outside the European Economic Area (EEA). If such transfers occur, we will ensure appropriate safeguards are in place to protect your personal data in accordance with the GDPR.

 

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this statement, unless a longer retention period is required or permitted by law. When personal data is no longer needed, we will securely delete or anonymize it.

 

Your Rights

You have the following rights regarding your personal data:

  • The right to access your personal data and obtain a copy of the information we hold about you.

  • The right to rectify any inaccurate or incomplete personal data we have about you.

  • The right to erase your personal data under certain circumstances.

  • The right to restrict the processing of your personal data under certain circumstances.

  • The right to object to the processing of your personal data, including for direct marketing purposes.

  • The right to data portability, allowing you to receive your personal data in a commonly used and machine-readable format.

  • The right to withdraw your consent at any time, where processing is based on your consent.

To exercise your rights or if you have any questions or concerns regarding our handling of your personal data, please contact us using the information provided in the "Contact Us" section below.

 

Updates to this Statement

We may update this GDPR statement from time to time to reflect changes in our practices or applicable regulations. We encourage you to review this statement periodically to stay informed about how we protect your privacy.

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07411 270180

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